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Our commitment
We acknowledge complaints within 24 hours and resolve them within 15 days (IT Rules 2021). Content complaints about news published in the app follow the same 15-day route.
Escalation
If you are not satisfied with our decision, you may appeal to the Grievance Appellate Committee within 30 days. For personal-data matters you may also approach the Data Protection Board of India under section 27 of the DPDP Act.